YASB – Yet Another Symfony Blog

July 14, 2007

RobotReplay, a usability testing tool

Filed under: Ajax, Browsers, General, Tips and tricks — Krof Drakula @ 4:54 pm

If you’ve ever asked yourself just why your web site or web app doesn’t perform as well as you’ve thought it would, since you’ve given a lot thought into the design of the page and user interface, then you might ask yourself – are you the proper person to be judging the design?

In comes usability testing. It’s giving the end user a chance to work with your product (in our case, a web page or application) and having a system measure the user interaction – how long it takes them to locate a certain function, where they have the most difficulty identifying a certain feature, finding information, etc. There’s already great software that does exactly this (Morae, for example), but the problem here is that you still need a lab to conduct such experiments.

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